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NeoSystems Corporation

Device Monitoring

Increase efficiency by making sure all of your devices are up and running.

NeoSystems Network Device Monitoring Services

Network device monitoring is critical to device availability – the simple probability that the device is available, up and running. And since any device, regardless of ruggedness, can fail, availability is defined as an average between the time the device is down, and the time taken to get it repaired and running again. Device availability is almost synonymous with network uptime, and reduced availability in one device can clog the entire traffic – one single component that is down or under-performing can cause bottlenecks that slow down entire networks.

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Why NeoSystems Network Device Monitoring Services?

NeoSystems Network Device Monitoring Services directly addresses business issues before they become problems so you can:

  • Reduce labor costs: shorten support call duration by allowing key parameters to be viewed by helpdesk personnel
  • Receive timely notifications of low equipment inventory or consumables before they run out
  • Promptly address maintenance issues before problems escalate NeoSystems Device Monitoring lets you stay one step ahead of potential failures and outages. With instant alerts and email notifications, you’ll maintain complete control and identify problems early, so you can react at a moment’s notice. You’ll also have access to key device information at a glance, such as disk space and health, CPU usage, processes, online state, memory usage, and software versions.

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Network Device Monitoring Services

Here are just a few of the service features you can utilize:

  • Complete Infrastructure Monitoring in a Single Place Our device monitoring solution lets you remotely monitor key hardware and software information, including disk space, disk health, CPU usage, memory usage, anti-virus software status, Windows updates status, Windows firewall status, event logs, running Windows services, running processes, and more. You’ll also know if a device goes offline, see when it’s back up, determine the last time it was online, and boot it remotely with TeamViewer.
  • Remote Task Manager Provide your clients with faster, more seamless, and less intrusive support. The built-in remote task manager lets you view and manage all running processes and services on your devices remotely.
  • Receive Instant Alerts and Notifications

Receive instant alerts whenever one of your monitoring thresholds has been crossed. You can also set up email notifications so you’ll know when there’s a potential issue and can address it before downtime or device failures cause business interruptions.

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Ready to set up your own security assessment? Contact NeoSystems today to learn more about our
security assessments and advisory services!

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