Costpoint 7 FAQs – Part 1
Two weeks ago, we held a Costpoint 7 webinar and highlighted many of the changes on both the functional and technical side. If you missed it, you can check out the full recorded session. For those of you that did attend, thanks for sending in the flurry of questions!
We received more questions than time allotted and didn’t have a chance to answer everyone. So I thought I’d go ahead and post some of the most common questions we received relating to the IT components of Costpoint 7.
Q: What kind of infrastructure is needed for the cloud, specifically with redundancy?
A: Whether you build a cloud for yourself or rent one, first off, you definitely want to make sure that your cloud environment is going to be secure. We recommend following the standards for SSAE-16 (SOC 1 and SOC 2) and PCI-DSS. For redundancy and disaster recovery purposes, your data should be housed in two independent environments and in an offsite underground bunker. Make sure to account for any single point of failure in your infrastructure. Internet connectivity, firewalls, load balancers, switches, SANs, and servers will all need to be addressed along with the software components for operating systems, virtual machines, and databases.
Your data should also be backed up at regular intervals – we recommend every two hours – so that your business doesn’t lag too far behind in case you have to perform a data recall. For CP7 specifically, you’ll want to run at least two Weblogic servers in a cluster, two Actuate reporting servers in a cluster, and two IIS servers for SSL if your environment will be accessed from the Internet. Finally, have good database backups since Deltek doesn’t officially support database clustering/replication/failover.
Q: Is Costpoint 7 ADFS aware?
A: Costpoint 7 does leverage Active Directory for authentication but does not (yet) support single sign on. ADFS configurations, however, can be supported in some cloud environments, such as the one that NeoSystems offers.
Q: Is Costpoint 7 compatible with Internet Explorer 9, Firefox, Chrome, and Safari?
A: Internet Explorer 8 and Internet Explorer 9 are both supported. No other browsers are supported.
There’s still plenty of more questions to answer – check back on Friday and I’ll answer some more!